We're here to help.

Before you write

A few things people ask most often — might save you a round trip.

How quickly do you respond?

Most messages get a reply within 24–48 hours on weekdays. Failed audits and billing problems are prioritized first.

Where do I find an audit I already ran?

Every audit you launch is in Audit History. Completed audits include a downloadable PDF report and a Delete action.

How do audit credits work?

One credit runs one full audit against one tenant, and credits never expire.

I think I found a security issue in M365Audit itself.

Use the form above and choose the "Security concern" category. We treat those reports with priority and follow up on the disclosure timeline.

Can I audit a tenant I don’t own?

No. Only audit tenants you are authorized to assess. Audits run read-only through admin-consented Microsoft Graph permissions, and no configuration is changed. See the ethical-use details in our Help Center.

How long does an audit take?

Most audits finish in a few minutes, depending on tenant size and the Graph permissions granted. Audits run in the background, so you can close the console — the report appears in Audit History when it's done.

My audit failed or shows no findings.

A failed audit is usually a missing Graph permission or a consent that wasn't granted. Check the preflight results on the tenant and re-grant admin consent for any missing scopes. A failed audit doesn't use a credit. More in the troubleshooting guide.

How do I delete an audit?

Open Audit History and click Delete on any audit to permanently remove it, including its report. Deletion can’t be undone.

Do you offer pricing for MSPs / MSSPs?

Yes — we offer volume pricing for managed providers running audits across multiple clients. Request a meeting.

Looking for how-tos?

Our Help Center covers getting started, connecting tenants, reading reports, credits, troubleshooting, and our trust & safety practices.